Experteam Managed Services are integrated, standards-based services that meet the support and solution needs of companies using technology products such as database, middleware, enterprise resource planning applications and cloud services.
Experteam Managed Services aims to manage Information Technology services including problem solving, development and system management based on ITIL methodology in a complete, high quality and SLA framework.
Monthly service reports shared by customer success managers within Experteam Managed Services provide transparent service management, ensuring uninterrupted and stable operation of IT components through compliance with SLA deadlines, root cause solutions to recurring chronic errors and proactive monitoring methods. The management costs of IT components are minimized with proactive approach and continious system improvements.
Experteam, which provides remote support services to its customers in the global and local markets, maintains all workflows and activities in accordance with ISO 27001 Information Security certificate, knowing the importance of security in remote access.
While our expert and experienced teams manage the information technology systems of our customers 365 days a year on a 24/7 basis, our customers benefit from working sustainably, efficiently and cost-effectively with a solution-oriented consultancy team.
Experteam offers you the most suitable solutions for your company at the most affordable costs based on its experience and knowledge in the Banking, Insurance, Logistics, Construction, Production, Retail, Energy, Petrochemical, Health and Education sectors.