Utility Industry Solutions

Experteam Utilities Industry Solutions

CUSTOMER OPERATIONS

Oracle Utilities Customer to Meter

You’re faced with enough complexity in today’s utility industry, so your meter-to-cash platform should simply work.
Oracle Utilities Customer to Meter (C2M) brings together market-leading customer care and metering in a one solution, running on one database, accessed through one screen—to deliver connected operations and more valuable connections with your customers.

CIS + MDM. One solution. One installation. No integration.

Oracle Utilities C2M delivers the robust, flexible capabilities to meet utilities’ most complex needs and the agility to adapt as the industry continues to transform.

Simplify Meter to Cash to Customer

Expand Smart Meters Seamlessly

Protect your investments in smart meter programs.

Reduce Platform Costs

Cut technology costs by 25% with one solution on one technology stack.

CCB - Customer Care and Billing Product Overview

Customer Care & Billing

Core Functions

Customer Care

Field Operations

Cashiering

Customer Program Management

Archiving

Rating & Billing

Credit & Collections

METER OPERATIONS

MDM | Meter Data Management
Oracle Utilities Application Framework
Fusion Middleware
Customer Care and Billing
SGG Adapter
Other Systems | Billing, Work Management, etc.

MDM - Meter Data Management Product Overview

Smart Grid Gateway (SGG) Product Overview

Landis + Gyr (Command Center)
Itron Openway, MV-90
Silver Spring Networks
Echelon (Network Energy Resources)
Sensor Data, etc.
Smart Grid Gateway
Landis + Gyr
Itron Openway
Silver Spring
Sensus
Echelon
Others
Meter Provisioning API
Read / Connect / Discconnet API
Outage API
Others
Network Operations
Commodity
Customer Operations

MDM - SGG Overview

Supply of Critical Data

Experteam Utilities Industry Solutions
Work Management
Resource Management
Inventory Management
Purchasing
Financial Tracking
Administration
Oracle Utilities Application Framework

WAM - Work and Asset Management Product Overview

Field Workforce Management Models

OFSC

Field Service Cloud

OU MWM

Mobile Workforce Management

OU OMA

Operations Mobile Application

FSM

Field Service Management (3rd Party Applications)

NETWORK OPERATIONS

NMS - Network Management System Product Overview

Oracle Utilities Network Management System is a Real-time, integrated, and configurable Outage and Distribution Management solution, provides the following features

Outage Management System (OMS)
Distribution Management System (DMS)
OMS | Outage Management System
Outage Management
Storm Management
Paging
SCADA Extenstions
Switching Management
Call Center
DMS | Distribution Management System
Suggested Switching
Feeder Load Management
Fault Location Analysis

ANALYTICS

Connect Data to Generate New Insights Multiple data sources

Multiple data sources

(OUA) – Oracle Utilities Analytics Product Overview

Oracle Utilities Analytics consists of pre-built analytics applications as well as a collection of extractors and Schema products.

Superior Business Results

Outperform with intelligence